Never received item
Never received item
By Damien M.
Response from JENCO WHOLESALE· Sep 26, 2023
Dear Damien, Our deepest apologies for any inconvenience this may have caused. We request you to kindly review your inbox/junk folder for the notifications we sent in March, June, and July concerning updates to your order. Regrettably, the item you ordered went on factory backorder, and we were unable to fulfill it as a result. We do not make changes to orders without consent, therefore please reply to our emails and let us know if you wish to wait or want your order to be refunded. Best wishes, Jenco Wholesale Customer Care