It is not so much that you had the part…
It is not so much that you had the part 'in stock' that gets the 5 stars. It is the fact that I needed the parts next-day-air and that is exactly what I got. Awesome job!
By Steve H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
137 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JEM Security supplies the largest brands in Fire Life Safety at the most competitive prices while maintaining a very high level of customer satisfaction.
JEM SECURITY (jemsecurity.com) has 137 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 101 reviews with 5 stars · Clear filters
It is not so much that you had the part 'in stock' that gets the 5 stars. It is the fact that I needed the parts next-day-air and that is exactly what I got. Awesome job!
By Steve H.
There web site was very user friendly, Found the product I was looking. Very surprised how competitive their pricing was. Estimated delivery time was reasonable, however actually received it 3 days earlier. will be are go to for hard to find product. Thanks Guys!
By john W.
very good job
By tommy P.
Response - very quick - very professional
By Bud A.
Online ordering was fast and simple ... no complaints
By Scott V.
Quick service
By Mitch
Noah was Awesome!! Ty!
By Jeremy J.
product as advertised
By satisfied C.