Jelly CasesReviews of jellycases.com

I blame myself for not checking the reviews before purchasing :( I’m in the same boat as everyone else it seems - they took my money and didn’t ship out my order. I’ve contacted them multiple times and received no response. I’ve lodged a dispute with my bank and they are looking into it. Do not order from these scammers!!

Do not order from this company. I order a phone case, received the order confirmation, but never received the case. I’ve emailed them multiple times and have not received a response. It’s been over a month now.

Edited: A month after I reported this case, I have been fully refunded. So I am editing my case to this: Mid February I bought a case from Jelly Cases, but unfortunately no tracking was shown on the account. Their customer care was polite, but took ages to respond to my follow up. After a lot of hassling on all their channels, 3 weeks later I was told my product was lost in shipping. I was refunded the whole amount 3 days ago.

No case sent. No reply to email. 100% a scam site. Do not order, and if you have, report as a fraudulent transaction and move on.

I ordered a phone cover and never received it. I also emailed them multiple times and never got a response.

The worst customer experience I have ever had. I'd ordered from Jelly Cases last year and loved the cover. So I ordered again. 6wks later still no cover, they don't respond to emails nor to Facebook messages. Finally someone replied and told me shipping had lost my order and they'd process a new one. Then again zero communication. So disappointing as I did like my first cover and didn't have an issue then. My advice? Don't order.

I never received my orders that I ordered since January!!! This company is ridiculous!! Very unprofessional! I sent emails and still haven’t received any response!! The phone number on their site doesn’t even work!! I was looking forward to getting my cases and received nothing!!! Beware!! I keep checking the tracking everyday and see no movement for orders 108703 and 108731!! This has been a huge disappointment!! Update: As of today April 7th I still haven’t received my orders and have been contacted by the manager once. At this point I just want a full refund. Ive been patiently waiting too long since January and haven’t received any items.

paid and received no products close to 2 months now - no replies to emails - had to cancel my card fearing scam artists - orders 108422, 108423. March 30th, 2024 : still no product, no refund. Definitely scam website. July 24, still no product. They even reply occasionally to an email to lift your hopes up... but they still never send anything. They just steal money.