Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
175 reviews
Japanese MelodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.
Japanese Melody (japanese-melody.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
175 approved reviews, newest moderated first
The quality of the product, reasonable pricing / shipping times, and 1st rate customer service deserve 5*
By Ted
Response from Japanese Melody· Oct 23, 2026
Dear Ted, Thank you for recognizing the care we put into both our pieces and the service surrounding them. It's a pleasure to know that your experience with Japanese Melody was a positive one. Warm regards, The Japanese Melody Team
Bracelet did not fit, hopefully return goes well with shipping larger size
By Mike B.
Response from Japanese Melody· Aug 31, 2026
Hi Mike, we’re sorry the first size wasn’t the right fit. Our team will take care of your exchange and ensure the larger bracelet is sent promptly. — Japanese Melody
good looking just what I was looking for
By Badenhop J.
Response from Japanese Melody· Aug 31, 2026
Dear John, we’re delighted the piece was exactly what you were looking for. — Japanese Melody
The bracelet was attractive but the clasp was very small and not manageable for me as a man with large hands. I even bought a tool to try to assist but could not do it with that, either. I have returned it and will be looking for a different bracelet that has a magnetic clasp.
By Michael C.
Response from Japanese Melody· Aug 31, 2026
Hi Michael, we’re sorry the clasp wasn’t manageable for you. It was functioning as designed, and we also offer other bracelet styles with magnetic clasps. Please feel free to contact us - we’d be happy to help you find one. — Japanese Melody
The quality, craftsmanship and feel of the bracelet is excellent. I put it on and hardly feel it’s on until someone complements me on it. Looks great on. The order took just a bit longer to receive because of not available but customer service was great. I was kept informed of the status and once received, it was worth the wait. I will treasure this bracelet. Thank you very much.
By Manny P.
Response from Japanese Melody· Aug 31, 2026
Thank you, Manny. We’re delighted the bracelet was worth the wait and hope you treasure it for many years to come. — Japanese Melody
Very nice piece. Great communication and shipping. Will be purchasing additional items from this team.
By Tim L.
Response from Japanese Melody· Aug 31, 2026
Dear Tim, we truly appreciate your kind words and look forward to welcoming you back. — Japanese Melody
My ring came in a timely manner, and was great quality. Also, I received an email almost immediately after placing my order, regarding needing a replacement complimentary bracelet. I sent my size, and the bracelet came at the same time as my ring. Will definitely be buying from them again!
By Scott R.
Response from Japanese Melody· Aug 31, 2026
Thank you, Scott. We’re delighted you enjoyed both the ring and your experience with us. We look forward to serving you again. — Japanese Melody
Beautiful Craftsmanship! I Ordered this particular piece The crushed pearl and Koa wood ring for my 30th Anniversary present to my husband. Pearl is the representation for 30 years. The piece took a little longer than expected because my husband needed a larger ring size than usual. The company reached out to me immediately. They Apologized for the inconvenience and were helpful with faster shipping as soon as the ring was ready. I appreciated their communication every step of the way and the ring was well worth the wait. It is a magnificent piece and I can't wait to purchase more pieces from them in the future! The quality is spectacular.
By Angela A.
Response from Japanese Melody· Aug 31, 2026
Thank you, Angela. We’re honored that our ring was chosen to celebrate such a meaningful anniversary. May it be treasured for many years to come. — Japanese Melody
