Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
237 reviews
Japan AvenueSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Visit the store ➔ ⛩️ Japan Avenue is an online store for lovers of Japanese culture — and for anyone curious to discover unique, thoughtful gifts from Japan. Our mission? To make Japanese culture accessible to everyone. 😊 Our small and passionate team works hard to bring you the best of Japan at fair prices. From traditional clothing and tableware to home decor, lucky charms and more 🤩 — you're sure to find something that sparks joy! 🚀 Fast and reliable shipping 🇯🇵 Authentic products made in Japan 🎁 Unique and original gift ideas 👍 Friendly and responsive customer service 📦 Return your items within 60 days Between tradition and modern design, between minimalism and kawaii — discover the world of Japan Avenue today! Shop new arrivals ➔ Browse gift ideas ➔ Got a question? Our team is happy to help. Contact us here.
Japan Avenue (japan-avenue.com) has 237 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
237 approved reviews, newest moderated first
Wonderful !
By Bojana
Response from Japan Avenue· Jun 30, 2026
Hello Bojana, Thank you so much for your review! 😊 We’re delighted to hear that you had a wonderful experience. Thank you for your trust! Have a wonderful day! The Japan Avenue Team
Great products, high quality. I ordered two Noren curtains and one rod, two made in Japan, one from China. All are great. I was extremely impressed to the service. I made the first order before sleep, but I wanted to make second order when I woke up, however I checked the term that the order could be edited after receiving order confirmation email. But only a short time, I received an email from Japan Venue, they granted me free shipping as they combined two orders manually. I felt so warm of humanity, not just doing online shopping with robot. From quality and service aspects, I highly recommend to shop in this platform, quick and reliable. PS. The product was delivered from France, if you are from Switzerland as me, be aware the tax free postage allowance, which is just CHF 62. Over it, you will bear to pay the administration free CHF 13 plus 3% of tax to the total cost including product value and shipping. I was too happy bypass this rule. But that was my own mistake.
By Viona
Response from Japan Avenue· Jun 19, 2026
Hello Viona, Thank you so much for your wonderful review! 😊 We are delighted to hear that you are happy with both the quality of the products and the service you received. It means a lot to us that our efforts to help customers personally made such a positive impression. Thank you as well for sharing your experience and advice regarding Swiss import fees. We truly appreciate your detailed feedback and your recommendation. We wish you a wonderful day and hope to welcome you back again soon! Team Japan Avenue
Created two separate orders, both were below free shipping. They were merged together and shipping fee was refunded. Unexpectedly nice thing.
By Gintautas
Response from Japan Avenue· Jun 19, 2026
Hello Gintautas, Thank you very much for your review! 😊 We’re happy to hear that you appreciated the order consolidation and shipping refund. Whenever possible, we try to make things a little easier for our customers. We wish you a wonderful day and hope to see you again soon! Team Japan Avenue
Fantastic quality products. Got a bunch of the charms for me and my coworkers and they look and feel amazing!
By Jarmaine
Response from Japan Avenue· Jun 15, 2026
Hello Jarmaine, Thank you so much for your wonderful review! 😊 We’re thrilled to hear that you loved the quality of the charms and that you chose to share them with your coworkers. It means a lot to us that they look and feel just as amazing as you expected. Have a fantastic day, The Japan Avenue Team
Fast delivery, very nice looking item. Good quality too.
By Ralitsa U.
Response from Japan Avenue· Jun 12, 2026
Hello Ralitsa, Thank you very much for your review 😊 We’re delighted to hear that you were happy with the fast delivery and the quality of your item. We hope it brings you lots of joy! Have a wonderful day, Team Japan Avenue
I am happy with the quality, speed etc. I can recommend this shop as a verified fellow human. Cheers.
By Mateusz U.
Response from Japan Avenue· Jun 8, 2026
Hello Mateusz, Thank you very much for your review 😊 We’re delighted to hear that you were happy with both the quality of our products and the service you received. Thank you as well for your recommendation! Have a wonderful day, Team Japan Avenue
You have beautiful products! plenty to choose fromm
By Max
Response from Japan Avenue· Jun 8, 2026
Hello Max, Thank you very much for your review 😊 We’re happy to hear that you enjoyed our selection of products and found plenty of items to discover. Have a wonderful day, Team Japan Avenue
Easy to order from the website. Quick delivery and regular updates. Parcel was very well packed and l was very pleased with what l ordered.
By Kaz
Response from Japan Avenue· May 30, 2026
Hi Kaz, Thank you so much for your review 😊 We’re delighted to hear that you had a positive experience with your order. Have a wonderful day, The Japan Avenue Team
