Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
237 reviews
Japan AvenueSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Visit the store ➔ ⛩️ Japan Avenue is an online store for lovers of Japanese culture — and for anyone curious to discover unique, thoughtful gifts from Japan. Our mission? To make Japanese culture accessible to everyone. 😊 Our small and passionate team works hard to bring you the best of Japan at fair prices. From traditional clothing and tableware to home decor, lucky charms and more 🤩 — you're sure to find something that sparks joy! 🚀 Fast and reliable shipping 🇯🇵 Authentic products made in Japan 🎁 Unique and original gift ideas 👍 Friendly and responsive customer service 📦 Return your items within 60 days Between tradition and modern design, between minimalism and kawaii — discover the world of Japan Avenue today! Shop new arrivals ➔ Browse gift ideas ➔ Got a question? Our team is happy to help. Contact us here.
Japan Avenue (japan-avenue.com) has 237 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
237 approved reviews, newest moderated first
Great products and pricing, fast and free shipping!
By Steve M.
Response from Japan Avenue· Aug 4, 2025
Hello Steve, Thank you so much for your kind review! 😊 We’re happy to hear you’re enjoying the products and service — that really means a lot to us. Wishing you a great day, Japan Avenue Team
Shipping time was longer than originally promised. There was conflicting information about the delivery date. Size is smaller than what was received in the last order of an identical item.
By William G.
Response from Japan Avenue· Jul 31, 2025
Hello William, Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your order. Your package was delivered within 8 business days, which is within the expected timeframe for international shipping to the US. However, we understand that the updates may have been unclear — international deliveries can be delayed at customs, and unfortunately this part of the process is outside our control, especially during the busy summer period. As for the sizing, all measurements and details are clearly provided on our product page to help guide your choice. But we understand that international sizing can sometimes be surprising. We’re sorry this experience didn’t meet your expectations. We wish you a great day, Japan Avenue Team
So my bday is Aug 2 I purchased the sweet breads to try something new ahead of my bday and omg I loved the texture and taste of them I will definitely be ordering again for my family
By Cakey D.
Response from Japan Avenue· Jul 30, 2025
Hello Cakey, Thank you so much for your lovely review! 😊 We’re thrilled to hear you enjoyed the sweet breads — especially as a birthday treat! Wishing you a very happy (early) birthday! 🎉 Japan Avenue Team
Well crafted products, promptly delivered. Safely packed.
By Nicolas C.
Response from Japan Avenue· Jul 30, 2025
Hello Nicolas, Thank you so much for your kind words! 😊 We’re really glad to hear that you’re happy with the craftsmanship of our products and that everything arrived safely and on time. Thanks again for your support — it truly means a lot to us! Japan Avenue Team
Very fast and efficient service.
By Mick
Response from Japan Avenue· Jul 30, 2025
Hello Mick, Thank you for your review! 😊 We’re so happy to hear that you found our service fast and efficient — that’s exactly what we aim for. Thanks again, and have a wonderful day! Japan Avenue Team
Efficient and timely email correspondence always addressing the question with satisfactory information. Will do business again with them!
By customer
Response from Japan Avenue· Jul 30, 2025
Hello, Thank you so much for your kind words! 😊 We’re really glad to hear that you found our email support clear, timely, and helpful — it truly means a lot to us. Thanks again for your trust, and we’d love to welcome you back anytime! Japan Avenue Team
The timeliness of receiving the item and once opened a lovely piece and exactly what I was expecting.
By Leslie C.
Response from Japan Avenue· Jul 26, 2025
Hello Leslie, Thank you so much for your lovely review! 😊 We’re thrilled to hear that your item arrived on time and that it was exactly what you expected — that truly makes our day. Have a great day, Japan Avenue Team
Lots of great Japanese items at reasonable prices! Shipping was fast! Thank you kindly :)
By Andrea
Response from Japan Avenue· Jul 24, 2025
Hello Andrea, Thank you so much for your kind words! 😊 We’re happy to hear you enjoyed our selection and that your order arrived quickly — that really means a lot to us. Thanks again, and have a great day! Japan Avenue Team
