Janel carries very high quality products
I ordered a JBC rework station and am very pleased with the quality of this product. I would order other products from Janel in the future.
By KAREEM M A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
194 reviews
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Production Assembly Distributor Since 1961. Brands include ACL Staticide, ASG Jergens Hand and Pneumatic Tools, ASM DEK, Bevco chairs, Delvo Tools, Desco ESD Products, Erem Hand Tools, Excelta Precision Tools, Identco Labeling Products, JBC Soldering Tools, Jensen Global Dispenser Products, Kester Solder Products, Henkel Loctite Adhesives, Menda Pump and Hand Tools, Plato Soldering Tips, Proline Workstation and Benches, Protektive Pak Boxes and Bins, Scienscope Magnification and Inspection Products, Steinel Heating Products, Techspray Cleaning and Soldering Accessories, Thermaltronics Soldering, Weller Soldering, X-Acto Knives and Blades, Xcelite Hand Tools, Xuron Hand Tools.
Janel Inc. (janelonline.com) has 194 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
194 approved reviews, newest moderated first
I ordered a JBC rework station and am very pleased with the quality of this product. I would order other products from Janel in the future.
By KAREEM M A.
Quick friendly email response. Great service. Informative and understanding. Love the products i ordered and fast shipping. Answered all my questions before i purchased.
By Chris S.
Prices are good, quick response time, good return policies. Quality products.
By ROSANNE T.
I will never buy anything here again. I don't even want to give one star.
By WIPAWADEE B.
Response from Janel Inc.· Jun 7, 2016
Hello Wipawadee Buasai. Thank you for taking the time to tell us about your frustrations and for your order on 6/27/2013. I have reviewed your order that was placed on 6/27/2013 and shipped on 7/16/2013 as well as the RMA and your technical inquiry on the techspray 1570s. I apologize for the manufacturers delay on your technical question. We had put 3 inquiries into them via phone and email. Their technical representative must not have been available at the time and the ball was dropped. In the future, I invite you back to our site as we have many improvements since 2013, such as a live chat service, more employees dedicated to your questions, and direct numbers to technical representatives at the manufacturer. Hope you have a good remainder of your day. Thanks.
It was a mistake in the recipient's name. This complicated the receipt of parcel at customs
By ANDREW F.
Janel Online is a great place to purchase our rework station supplies. Great customer service and fast ordering and shipping make them easy to deal with.
By MIKE N.
Nicely done.
By PATRICK
Ordering products from abroad can be tricky and full of pitfalls. My dealings from the UK with Janel have been nothing but easy and efficiently handled. I'm very happy to continue to do business with them.
By John H.