Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
11 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Jam Audio (jamaudio.com) has 11 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 10 reviews with 1 star · Clear filters
Bought bookshelf speakers from HMV. After only a few months they made a loud thudding noise like phone interference and shut down. Now they won't power up just a blue light. I have tried unpairing everything and hard wiring to turntable still zilch. I have contacted CS 3 times and never received a reply. Speakers were only £80 but this is rubbish.
By Fraser R.
Horrible Product and Company. I purchased the Jam Wireless Headphones in the airport and one did not work immediately after taking it out the box. Poor cheap product then to make it even worse I emailed the support for help and they told me can not help as I did not buy from them. They were also quite rude about it. Avoid any of their products at all cost would be my advice.
By Bryce C.