Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
267 reviews
JADE LearningSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards.Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job.JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.
JADE Learning (jadelearning.com) has 267 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
267 approved reviews, newest moderated first
Jade learning used to be easy learning and licensing credit. Now it is not interactive for the end user
By T R.
Response from JADE Learning· Jul 27, 2026
Hi T, thank you for sharing this feedback, and we're sorry to hear the updated format hasn't felt as interactive as the previous version. We really appreciate you flagging this, and we'll pass it along as we keep working to improve the learner experience. Thank you for being a JADE Learning customer.
Easy to use and I didn’t have to contact CIB
By Jason T.
Response from JADE Learning· Jul 27, 2026
Hi Jason, thank you for the review! We're glad the course was easy to use and that we could handle your reporting directly with CIB so you didn't have to. Thanks for choosing JADE Learning!
Easy to use!
By Christopher B.
Response from JADE Learning· Jul 27, 2026
Hi Christopher, thank you for the great review! We're glad to hear the course was easy to use from start to finish. Thanks for choosing JADE Learning!
The old format was much better easier to understand and work
By gordon P.
Response from JADE Learning· Jul 27, 2026
Hi Gordon, thank you for taking the time to share your feedback. We're sorry the new format hasn't felt as easy to follow as the previous one, and we appreciate you letting us know — it helps us keep improving the experience. Thank you for being a JADE Learning customer.
great interaction
By Jeff Y.
Response from JADE Learning· Jul 24, 2026
Hi Jeff, thank you for the 5 stars! We're so glad the interaction left a great impression — that's exactly what we aim for. We appreciate you taking the time to share your experience!
Obvious that JADE has sold, not the same company I have been dealing with for many many years. (Sad) Chances are this will not even be read by a human but technology. (1) Took forever to submit credit hours to ncbec. (2) Online tests are challenging to navigate and must listen to entire video before entering questions. (3) you have a limited time to take the online tests (4) you have to pay for the online tests upfront. (5) when calling to speak with someone they were not from the United States of America.
By James T.
Response from JADE Learning· Jul 24, 2026
Hi James, thank you for taking the time to write this review, and we are truly sorry to hear about your frustrations with the new platform. I want to personally assure you that a human reads every single review — we pay especially close attention to the critical ones. We genuinely value our learners and take all feedback seriously as we work to improve. We are sorry for the inconvenience the transition caused, and if you have further concerns, you are welcome to email our management team at [email protected].
I have been a licensed Electrician for over 55 years and when I started in the trade it was difficult to find people to give classes and training. That was before computers, but now most states require continuing education, and I always use JADE Learning because I like the way they present the information and you can review it as much as you need too.
By D. B.
Response from JADE Learning· Jul 24, 2026
Hi D., thank you so much for your continued loyalty — it truly means everything to us! Knowing that you keep coming back year after year is the greatest compliment we can receive. We're committed to earning your trust every time. See you next renewal!
One, change is hard. So I love the way Jade use to be. It help me understand the code where thing are located. The question came after read the two paragraphs. Very easy to understand the code book. Not just pass the test.
By David T.
Response from JADE Learning· Jul 24, 2026
Hi David, thank you for taking the time to review us! Your feedback on navigation and usability is noted and will help us improve. We hope to provide you an even better experience next time.
