Jade BlackReviews of jadeblack.co

Great response time and easy to work with.

They are hands-down the best brand I’ve ever worked with. I love my commanders. I had them stolen from me. I reached out to them they responded really quickly. They were nice, simple, and very easy to work with. I don’t think I’ve dealt with better customer service in my life. Besides that the glasses are phenomenal. I love the polarized. And they fit me phenomenal. I get compliments all the time. People ask me how much I paid for them and when I told him $50 they think I’m lying. Greatest purchase I’ve ever made

I had a problem with a missing delivery, which is definitely not their fault, but as the buyer, they’re who I turned to after asking family members if they’ve seen a delivery. At first, the customer service representative was unable to help too much and was a little slow to respond, but the second email that I sent had a response that came back extremely quick after I asked for help on the JadeBlack Instagram page. They then sent a replacement, which I have to say is very kind. All in all, not bad.

No issues, helped me exactly the way I wanted. 5/5 starts.

Great customer service! Very responsive and fixed my issue very quickly.

I had an issue with receiving my frames being slightly bent. Custumor service promptly responded to my complaint and sent me a new pair for free! Excellenct customer service and response time, A+++.

They sent me an expired coupon code. After I made my purchase without any coupon, they sent me another code right after. By considering my already made purchase I got a refund of my purchase.Great service!

Very impressed with the products! Great quality sunglasses, and what’s even better about these guys is when I had a small issue with one of the items I received, they responded right away. I highly recommend purchasing from Jade Black. I’m greatly satisfied with the products and even more satisfied with their customer service.