Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
569 reviews
Jack's Flight ClubSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're Jack's Flight Club, your friend who sends you great Flights straight to your inbox.We're the club that won’t flood your inbox with every airline sale out there.We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
Jack's Flight Club (jacksflightclub.com) has 569 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
569 approved reviews, newest moderated first
Has amazing offers and great service. Totally worth the subscription in my opinion.
By Jhonalee G.
Response from Jack's Flight Club· Apr 28, 2025
Thank you so much for taking the time to leave us this review, Jhonalee! We love knowing that you are enjoying our service and we hope we can continue to bring you the very best offers and an amazing experience :)
Rubbish rip off . Tried to cancel my subscription and hey guess what....they took the money anyway Do not subscribe!!
By Philip B.
Response from Jack's Flight Club· Apr 30, 2025
Hey, Philip. We are so sorry to see of this issue with your sub and requested the details to find your account but sadly, no account was found with your email address. We have contacted you directly by email requesting follow up details, so we may find your account and get to the bottom of issue. We hope to hear back from you soon and look forward to assisting you!
can not found good price
By JFCer
Response from Jack's Flight Club· Apr 29, 2025
Hey there! Thanks for taking the time to leave your review and we're so sorry to see of the disappointment with the service. We had reached out to you to get some more information on exactly what types of offers you were after but sadly, we have not heard back. We hope to hear from you soon and look forward to assisting you, so you can get the most from your sub.
No comment.
By NO THANK Y.
Response from Jack's Flight Club· Apr 25, 2025
Hey there, thanks so much for leaving us your review! We would love to know how we can improve with our service to you and if you need any help with your account or just want to give us your feedback, please reach out to our Member Experience team at [email protected]. We hope to hear from you soon!
Don't feel I'm getting the full value for my subscription when you want to re-direct me to google flights.
By Jackie
Response from Jack's Flight Club· Apr 25, 2025
Hey, Jackie, thanks so much for leaving us your review! We appreciate the feedback and the opportunity to clarify a bit more about our service. Bookings are not done through us and Google Flights is one of the sites that we use to assist you in having an easy to use option to locate the offers that we've found, so you may actually book them. We understand that you might think, wait... I can find that price myself, what's the point? While it is definitely possible for you to find flights in a decent price range, it may not be the types of fares that we are able to locate. Google Flights is not what we use to locate our deals. We have a dedicated team who scour the internet daily, using tools and years of travel experience, to find you deals to the places you're after and also, inspiration to places you might not have thought of. They then make it as easy as possible for you to book by sending you a Google Flights link or letting you know that the offer is available through the airline directly. We can never predict where and when a deal will come up for, but typically we're able to help most of our members with deals to all over the world. We definitely hope that we are able to find the perfect offer for you soon and when we do, please ensure that you send us a Postcard :) Of course, anything that is needed, our Member Experience team is there to assist you!
I've found so many cheap flights through Jack's Flight Club, and been to places I never thought I'd visit. Totally worth the subscription. Just came back from an Easter weekend trip to Iceland and saved so much money!
By Katy
Response from Jack's Flight Club· Apr 23, 2025
Katy, this absolutely made our day! Our hope has always been to not only provide cheap flights but also, inspire our members to travel to places they might not have even dreamed of. We hope to be a part of so many more of your travel adventures :)
Terrible I looked into this company never subscribed but they’ve just taken £48 from my account tried to get off their subscription but it’s not working like last time I tried
By Dianne Y.
Response from Jack's Flight Club· Apr 23, 2025
Hey, Dianne! Thanks for leaving us this message and sorry to see of any issue. In checking through your account details, it was confirmed that the query was dealt with in the advertised response time and the refund granted. Please check your email for the confirmation but if there is any other issue, please get back in touch with our Support team.
Cancelled free subscription after only one week and told I did not have an account linked to my email. emailed three times to cancel yes charged £46 after free month expired, and so far no REFUND. Be very careful subscribing as they will take your money. Very unpleasant experience and am worried in a year same will happen as THEY WILL TAKE MONEY AGAIN.
By Rhys S.
Response from Jack's Flight Club· Apr 23, 2025
Hey, Rhys! We are so truly sorry to see of this matter and have launched a review. It was confirmed the delay in the refund happened as we were unable to locate your account, since it was created with a different email address. Thankfully, we were able to find your account when the alternative details were sent to us and we were able to action your refund. We hope to see you back when you're looking to travel again and are happy that we were able to resolve your query!
