Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
569 reviews
Jack's Flight ClubSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're Jack's Flight Club, your friend who sends you great Flights straight to your inbox.We're the club that won’t flood your inbox with every airline sale out there.We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
Jack's Flight Club (jacksflightclub.com) has 569 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
569 approved reviews, newest moderated first
Good recommendations
By TIMOTHY JOHN B.
Response from Jack's Flight Club· Nov 28, 2025
Hey, Timothy, thanks so much! We're so glad that we were able to assist with the flights that you were after and we hope you have an absolutely amazing trip. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Whilst I am new to this concept and an older traveller the team are very helpful in offering advice and support about booking flights, information and experience about countries visited and tips for looking for the best flights etc
By Gordon M.
Response from Jack's Flight Club· Nov 28, 2025
Gordon, this made us so happy! Thank you for your very kind words. We're over the moon that we were able to assist you and give you some inspiration. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Very informative and reached out quickly with my query. Solved the issue very helpfully.
By richard S.
Response from Jack's Flight Club· Nov 28, 2025
Hey, Richard! Thanks so much for taking the time to leave your review!! We're thrilled to see that your query was resolved quickly and you were able to access your account and all the amazing flights. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
No complaints and will continue to be a client. Jack and his amazing customer service being one of the reasons!
By N C.
Response from Jack's Flight Club· Nov 27, 2025
This made our day! Thank you so much for leaving this review, it really is a testament to how wonder our Member Experience team is. We look forward to offering you even more amazing flights and serving you. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Great and responsive
By customer
Response from Jack's Flight Club· Nov 27, 2025
Thank you so much for taking the time to leave your review :) We're so happy that we were able to sort your membership query. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Really great team with excellent customer service. Recommend using them.
By fasbashir
Response from Jack's Flight Club· Nov 27, 2025
Thank you very much for your kind words! Our Member Experience team don't just focus on resolving your query, they always try to do so in the quickest, most efficient way. We're so happy that we were able to assist you. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
Prompt and helpful response - all great
By SHELLEY
Response from Jack's Flight Club· Nov 27, 2025
Hey, Shelley. We're so happy that we were able to assist with your subscription query and get everything sorted promptly. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
You are just silly if you don't sign up for their premium service. You'll save all of that and more on a single flight that you book. On second thought, don't sign up. I'd rather keep all the deals to myself.
By Becky
Response from Jack's Flight Club· Nov 27, 2025
Becky! Thank you so much!! This made us so happy and also gave us a good chuckle :) We love that you've been enjoying the deals and please remember to send us a postcard the next time you book.
