Good but auto subscription
Was a curious guest and suddenly had a premium upgrade charges to me. However by contacting their excellent customer service team this was resolved in minutes. Great platform but not used booking flights yet. May return at later date. Excellent customer service though. 👍👍
By Marcus S.
Response from Jack's Flight Club· Dec 4, 2025
Thanks so much, Marcus — your review made our Member Experience team smile! We're delighted to hear you received the excellent service we always aim to deliver. Just to clarify for anyone reading along: our annual fee does renew automatically by default, and we make sure to clearly outline the pricing and renewal process on our upgrade pages and during checkout at the time of signup, so members know exactly what to expect. We’re really glad to have you with us, and we hope an incredible Flight pops up soon!




