We love our NSU jackets
We love our NSU jackets, they are made of great quality and we received many compliments and the price was right. I will be purchasing other products from this company.
By Nina P.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
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613 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
613 approved reviews, newest moderated first
We love our NSU jackets, they are made of great quality and we received many compliments and the price was right. I will be purchasing other products from this company.
By Nina P.
Great customer service, great communication fast response on emails
By jay C.
Having ordered a product from jacket hub as a surprise gift for my wife, I realized the size was not appropriate. The team on the customer service desk responded very quickly to my query, offered my two very favorable alternatives, and expedited my choice promptly, and maintained clear and regular comms with me all thru the process. It was certainly one of the better interactions I have had with an online vendor.
By John C.
Solid Service!
By Jeff
I received my order in the time frame stated which is always appreciated. When there's any international transferring involved anything can happen. I am very happy with the quality of the sweatshirt I ordered. I did decide I needed to have a different size however and customer service was wonderful. They responded to my emails very quickly and explained clearly what my options for exchange were to resolve my issue.
By Elinor
The support team is incredible! Best I’ve ever seen
By SG L.
Fantastic customer service!
By Sonja M.
Wonderful, quick response customer service
By J M.