Customer Service was EXCELLENT
Customer Service was EXCELLENT! Specifically, Beth! Thank you!
By Tara J.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
613 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
613 approved reviews, newest moderated first
Customer Service was EXCELLENT! Specifically, Beth! Thank you!
By Tara J.
David responded promptly!
By marti B.
Harry was absolutely incredible! I ordered the wrong size online. I called and Harry answered. I asked to change the size but I called too soon - the order didn't register in the system yet. Harry wrote down my email and order # and called ne back within 30 minutes with the changes to my order confirmed! Super amazing! Harry saved the day! Thank you so much!
By Merave Van N.
Absolutely great customer service. Quick and helpful response
By Becky B.
Walter Jr was very helpful in assisting me with my order issues. Thank you Walter!
By Nadine
Quick and clear response, very good customer service. Special thanks to David and Walter Jr for their customersupport!
By Jarle H(Get I.
Thank you, Ethan. Very helpful and respectful. However very unhappy with the appt. Won't be ordering from jacket-hub.com
By Adiel T.
Walter Jr and the whole customer service team has made everything with this website and my orders extremely helpful!!
By sloan K.