Excellent
We have been using Easy Passport for years and find them quick and efficient. They notified us of every step in the process of getting our Visa and are available 24 hours a day for help. Would highly recommend.
By Andyee
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
83 reviews
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Founded in 1976, ItsEasy Passport & Visa Services is a US Government registered passport and visa expediting company which has processed millions of passport and visa applications. For emergency passport or rush visa services, please contact our office 24 hours a day at 1-866-ITS-EASY. We specialize in securing expedited US passports and business and tourist visas for US citizens or non-US citizens residing in the United States of America. Based in New York City with retail service centers in Boston, Washington, DC, Houston, Los Angeles and Denver and with additional passport and visa processing centers located in key cities, ItsEasy is one of the largest and most established names in the business. We provide easy to understand passport and visa overviews, instructions and forms as well as technology including real time order tracking, on-line chat services, automated email updating, fully dynamic web site feeding off the most up-to-date requirement changes and the highest levels of digital security available. ItsEasy has a dedicated team of specialist ready to assist you and provide the industries only true 24/7 call center.
ItsEasy Passport & Visa Services (itseasy.com) has 83 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
83 approved reviews, newest moderated first
We have been using Easy Passport for years and find them quick and efficient. They notified us of every step in the process of getting our Visa and are available 24 hours a day for help. Would highly recommend.
By Andyee
Website was extremely helpful in preparing all paperwork for a Visa. Online documents were fairly simple to fill in. The quick turn around time eased our mind about having the documents in hand before the trip. Thank you!
By Jan P.
Getting our visas via ItsEasy was a positive experience. Employees were responsive and clearly explained the process. It was a quick turnaround in receiving the actual visas.
By Nancy B.
After speaking with Gate 1 Tour several times, we were never told to bring an itinerary to obtain our visas. Chistopher Simons, was kind to direct us to an available computer to obtain the needed information. He made our long trip to NY enjoyable. Chris was attentive and engaging with an upbeat and positive attitude. Chris also provided a friendly atmospheres that made us feel comfortable.
By Trudell Hutto and Victoria H.
I really didn't believe I could have received my Indian Tourist Visa without a resubmission, but for the intervention of Bryan Hill. Mr. Hill is capable, conscientious, customer service oriented, dedicated, encouraging, kind, knowledgeable, highly skilled, and he worked patiently with me through to the successful conclusion of the issuance of an Indian Tourist visa. Mr. Hill is absolutely THE BEST!
By Deborah Rogers F.
Once I understood the process, it was easy and the timely return was greatly appreciated.
By Wayne P.
Very friendly, very responsive and delivered the service on time.
By Euroguy
Sent all documents as requested and had my passport in hand in 7 days left to Cabo San Lucas the next week, all I had to do was relax knowing that my passport was protected.
By Melissa T.
Response from ItsEasy Passport & Visa Services· Sep 16, 2016
Oh gosh... so glad we were able to help - missing out on that trip would have been horrible! Have fun!