iTripReviews of itrip.net

This company is human garbage. Wrote misleading property description and charged $250 when I canceled hours later. They post sites on VRBO with fake descriptions. If you see their name on anything, do not use.

Very responsive. We had some issues with the electronic door, which they promptly fixed. Will definitely book with them again.

I am being very honest about my review. I wish that honesty was reciprocated by I Trip. We found the condo at 244 Tides was unacceptable. The refrigerator was stained from water dripping, the oven had not been cleaned in a long time. The dining chairs were stained both seats and backs, the couch and love seat were old, stained, and had uncomfortable sagging cushions. The floors of the entire condo were filthy to the extent one had to wear shoes constantly. The table on the patio was rusty and all the cushions were stained and moldy. The windows and floor had to be scrubbed. I did purchase couch and loveseat covers and covers for all the chairs. I trip stated the condo had been professionally cleaned before our arrival which was impossible. Some of our complaints were taken care of by I trip but did not make up for the conditions we lived in for a month. There were roaches found in the kitchen and at no time during the month we were there was the condo sprayed. I trip stated we were spiteful because we asked for reimbursement for covers we purchased. This statement just added to the horrible month we stayed at 244 Tides with the rental agency I trip. I have pictures to show each of the accusations we made and I trip have these pictures so their response to our review can be proven to be untrue and very unprofessional

Nightmare company to deal with if you are a homeowner run away! Just look at how they respond online to negative truthful reviews of their services and you will see their TRUE colors. Incredibly immature and unprofessional

I wouldn’t even give Leslie Fowler one star. She must be on drugs. She let us know six days before leaving Delaware to go to Longboat Key Florida that our rental was no longer available. It was listed on VRBO. I had a question for her about the address and tried calling her on a Saturday, Sunday and half of Monday. Left messages, texts, etc. Got VRBO involved and I was on the phone with them for hours while they tried to reach her and her business iTrip that never answers the phone or returns your calls. She finally called that Monday, we were scheduled to leave that Saturday and that’s when she said the house was off the market. She was going to put us in a dump in Bradenton Beach. I demanded she refund our credit card company and she did. We were going for a month now we have nowhere to stay. Inconsiderate and terrible person. I don’t know how she can live with herself. Diane

DO NOT GO NEAR THIS COMPANY. THEY WILL TAKE MONEY FROM YOU WITHOUT YOUR KNOWLEDGE

Awful experience with them when we experienced issues with a ski condo we spent $5000 for a 4 night stay. Rather than admitting fault and trying to solve the situation and actually caring about their guests they argued with me and shifted the blame to anyone but themselves. They offered me a $50 compensation as a “gesture of goodwill” which I of course happily declined. Insulting to say the least!

Used them to manage my property. They told us that we couldn’t list the property anywhere but their site (so not Airbnb or similar sites), didn’t get us bookings and proceeded to tell us it was our responsibility to get bookings despite not being allowed to get any traffic beyond their site. How?? On top of that, they charged monthly fees without having bookings, and any time we had a booking somehow we weren’t paid a cent. Then we decided to stay at our property and notified them in advance. They emailed us right before saying we couldn’t stay on our own property during that time because there were bookings. I replied that we had told them in advance and there can’t be bookings during that time because we would be occupying our property. They said they would charge us a fee for bookings they couldn’t move to a new property even though they had continued to allow bookings AFTER being told to not have bookings during that time. Then they just stopped doing any bookings or charging us or contacting us for two years, then out of nowhere put a lien on our house!! Absolutely awful company!!