ITO HealthReviews of itohealth.org

My experience with ITO health was great! They treat you like family and will help you anyway they can. I recommend them 100%

ITO Health was offered to employees at my company, and it has literally been a lifesaver for me. I'm currently pursuing my second graduate degree which has left some big gaps in income despite having two part time jobs. ITO has helped me navigate Medicaid, SNAP, utilities, mental health services, and many other aspects of life that can even be overwhelming when everything is easy. Everyone I have interacted with from ITO has been warm, respectful, generous, beyond helpful, and so kind. I still can't believe this organization exists, and am so grateful to them and for my company, Feast and Fettle, for partnering with them to care for their people.

After a decade of working in health and human services, it's been amazing to finally find a software partner that GETS IT. The ITO Health team understands that those of us doing frontline work are exhausted, burnt out, and desperately in need of tools to make it easier to get our patients access to housing, food, income, transportation, and other resources and public benefits. But what makes them different is that they don't prioritize provider efficiency above meaningful patient outcomes. They are not interested in helping you "check the box" on addressing social determinants of health, they want to help you make real-time changes in your patients' lives while also decreasing administrative burden on your staff. Having a platform that does the work of navigating benefit eligibility and assists with automatically completing benefits applications and forms not only saves time for our staff, it allows our patients to leave a visit knowing that a concrete action is being taken to get them they help they need. The ITO Health team has been incredibly responsive to our program-specific needs, responding quickly to any changes we want to make to improve our screening workflows or change our reporting options to meet the needs of different grants and contracts. You can tell they've done the work before, and know how challenging it is to balance the needs of patients, staff, funders, payers, and regulations.