The worst customer care experience
The worst customer care experience. I received my package and some of the products are open, I send an email and after 10 days nobody responds my email. Are good products but not good customer care service
By Lore
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
35 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Developed with leading plastic surgeons, IT Cosmetics creates clinically proven makeup & skincare to provide anti-aging solutions, solve redness & blemishes, combat acne & rosacea, under-eye circles, large pores, sparse brows and much more.
IT Cosmetics (itcosmetics.com) has 35 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 2 reviews with 3 stars · Clear filters
The worst customer care experience. I received my package and some of the products are open, I send an email and after 10 days nobody responds my email. Are good products but not good customer care service
By Lore
Die Produkte sind super! Auch die Preise finde ich fair. Ich würde sofort wieder bestellen. Wenn ich nicht eine Retoure gehabt hätte. Kontakt per Whatsapp keine Antwort. Kontakt per Massanger, keine Antwort. Kontakt per Telefon, nett und hatte schnelle in Etikett bekommen. Umtausch? Keine Ahnung ist jetzt schon seit 2 Wochen weg geschickt, aber mein Geld bekomme ich nicht gut geschrieben. Am Service müsst ihr echt arbeiten.
By Sandy M.