Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
91 reviews
ItaliaPassSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ItaliaPass is the all-in-one travel package that elevates your Italian travel adventure. Iconic landmarks, cooking classes, authentic Roman dinner, Gondola rides and hop-on/hop-off bus experiences and more, are all included and supported by 24/7 English-speaking customer service agents.
ItaliaPass (italiapass.com) has 91 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
91 approved reviews, newest moderated first
We got a lot of information and several free activities lined up for Rome this week thru ItaliaPass. Very worth the money!
By Vicki
Response from ItaliaPass· Aug 27, 2026
Vicki, thanks for your review - we have no doubt you’ll have a great time! Safe travels…
The young lady that helped me was very pleasant and knowledgeable.
By customer
Response from ItaliaPass· Sep 1, 2026
Thanks for your feedback - happy we could assist!
Great customer service
By J. S.
Response from ItaliaPass· Aug 24, 2026
Thanks for your review - glad we could assist!
Bookings were easy to make. I feel I got good value for the price of the Italia Pass.
By KJC
Response from ItaliaPass· Aug 23, 2026
Thanks for taking the time to leave a review and for choosing ItaliaPass. Glad to hear you found value!
The customer service and wide range of perks made this unforgettable. I am so glad we used this for our first trip to Italy.
By Lijana T.
Response from ItaliaPass· Aug 23, 2026
Lijana, thanks for your review. ItaliaPass is designed to help first time travelers to Italy have their best trip ever. So glad to hear you had a great experience!
Amazing experience...everything is well arranged...all time customer care service...money saver for sure if you plan in advance and as per their tour timings to your itinerary...highly recommended.
By Faizan C.
Response from ItaliaPass· Aug 21, 2026
Faizan, thanks for your review! So glad to hear ItaliaPass added value to your trip - that's what it's all about!
It has been an extremely positive experience to work with ItaliaPass team. The customer service I got from them from before I purchased the ItaliaPass until I book most of my additional tickets was amazing. I am amazed by how little people know about the benefits they provide. I already saved more than $1000 USD for my family by purchasing the ItaliaPass, and I am yet to book train tickets. The booking process was easy. The customer service is top notch compared to US and Canada. The benefits I get are amazing.
By Shehan D.
Response from ItaliaPass· Aug 21, 2026
Sheehan, thanks for your review! Your experience is exactly what we strive for with ItaliaPass. We love Italy and we want our members to have their best trip ever. Your review will help spread the word!
Amazingly quick response to a problem I had with not receiving usable QR codes. Much appreciated!!
By Kevin H.
Response from ItaliaPass· Sep 1, 2026
Thank you for taking the time to leave a review. Happy to help!
