Good Appearance
Well maintained and managed property
By Gerald
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
509 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
509 approved reviews, newest moderated first
Well maintained and managed property
By Gerald
The 5 star SERVICE offered by Robert at the Istorage in Carson City Nevada is professional, courteous and consistently efficient!
By Robert
I didn't have any problems with iStorage Priceville. They were all very helpful.
By Kimberly
We moved our daughters to and from college storing their items until the next semester began. On one such weekend we moved out our daughters belongings and drove them out of state. When we returned to put items in the storage unit we were unable to enter the property and we were locked out of our unit. We never gave notice of vacating, and we were paid in full. The office staff was rude never admitting their mistake. We will not do business with them again!
By James
I've had this rental unit for 12 years. Within 6 months of I storage taking ownership, I have seen two rate increases. Rates increased with no additional value to customer. As a matter of fact, with the addition of the rental trucks on site, the facility has become an eye sore for the community.
By KT
We felt like our trailer was in a secure place but when we were advised that our $35.00 a month space rent was going up $50.00 we decided to relocate our trailer to another place. Obviously long term customer is not what I storage wants.
By janine
Great clean facility.stored for over six months....never worried about security.. Staff friendly...do not like the billing invoice, not the most user friendly , but do able. Makes you think you are over due when not.... Being able to go to your unit most times a great thing...would recommend and use again if needed....
By Paul
The place was clean and accessible and they stuck by the deal even though there was some confusion
By RANDY