Great service
Friendly, helpful staff. Very clean unit & secure facility.
By Linda626
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
509 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
509 approved reviews, newest moderated first
Friendly, helpful staff. Very clean unit & secure facility.
By Linda626
As this was the first time I had inquired about renting, I did not know what to expect but was very impressed by the efficiency and professionalism
By Betty A.
Sheila was helpful and professional.
By Dan
I found Debbie to be wonderful and very good at her job!! A joy to work with.
By CLARA Y.
Quick quality service
By Mike
Johnathan, was very helpful and professional. He did his best to make sure that I found the storage unit that I was looking for to fit my needs. Thank you Johnathan for all that you do.
By Gail (Melody) L.
I want to start by saying that I was very impressed with Lorain she was very helpful and called me back three times to make sure I didn't have any questions. She was also very helpful with Directions and helping me find the right area for my boat. Allan Stovall
By Allan S.
Bob took care of everything for me and made the process a piece of cake! Thank you!
By Terry H.