EVERY TIME I NEED SPACE I GO TO THEM!!
ALL GOOD AS NORMAL!!! GREAT
By Tracy W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
509 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
509 approved reviews, newest moderated first
ALL GOOD AS NORMAL!!! GREAT
By Tracy W.
The representative for the organization was extremely customer focused. She took my wife & I around to see the various units and also explained how the process works & how payments could be provided. In addition, the customer rep helped us locate the nearest UPS distribution center because we needed to mail something out.
By Joseph Theard J.
Jonathan was excellent!0
By Whitney James W.
Easiest thing I have ever done when it comes to moving!
By Diana G.
Outstanding customer service from the Manager, excellent attention to detail and very responsive to inquiries for help.
By Kevin P.
The facility is clean and well-kept. The owners are very courteous and friendly. Rates are reasonable.
By DavidJF
Friendly and helpful staff!
By Jason G.
Awesome customer service helps me get in and out very beautiful storage facility and I want to say thank you for helping me out to get to know Naples a little bit
By Adam N.