great service
very nice lady think she was the manager, long shift and working alone still was very friendly and nice
By Sebastian O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
509 reviews
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iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
509 approved reviews, newest moderated first
very nice lady think she was the manager, long shift and working alone still was very friendly and nice
By Sebastian O.
Very nice girls in the office. Place was clean and well kept.
By Dawn S.
W. Johnson was extremely helpful.
By Dominic B.
I want to thank Jonathan for giving exceptional service. Plus, he helped me with my online setup to make it very easy to setup on autopay. The facility is extremely clean. The area is awesome and very close to the beach. If you need anything is a 5 minute drive. Easy access and 24 hour entry. Jonathan made a hectic moving experience fantastic. Thank you.
By Greg
The team at IStorage - Norfolk have been very helpful and have elevated some of the stress that comes with moving. The facility is clean and well kept. The staff is friendly, professional and all around treat to work with. I highly recommend giving them a chance to serve your needs. Thanks guys! outstanding service!
By Susan L.
resolved a small glich regarding the contract quickly. great work
By Richard H.
Good choice for storage. Easily accessible, clean and secure location.
By Mary
Mike the onsite manager is excellent! The staff is well trained in customer service. It was a pleasure doing business with them.
By Don