Kasey assisted me!
Kasey assisted me with a query - she was fantastic! She knew exactly how to fix it in record time. I can't recommend iSpring enough. The whole team is just brilliant.
By Elan R.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
356 reviews
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iSpring is a global leader in creating award-winning software for eLearning. Since 2001, iSpring Solutions, Inc. has helped thousands of businesses worldwide advance their corporate training and spread best business practices. iSpring is recognized for its beautifully engineered products and exceptional service.Over 61,000 customers from 173 countries choose iSpring for its reliability and high performance. The customer list includes 198 of the Fortune 500 companies, government agencies, and educational institutions worldwide: Microsoft, SAP, Boeing, Dell, Adidas, Procter & Gamble, PepsiCo, Volkswagen, Massachusetts Institute of Technology, University of California at Berkeley, Stanford and Harvard Universities.
iSpring Solutions, Inc. (ispringsolutions.com) has 356 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
356 approved reviews, newest moderated first
Kasey assisted me with a query - she was fantastic! She knew exactly how to fix it in record time. I can't recommend iSpring enough. The whole team is just brilliant.
By Elan R.
We are using iSpring's file converter and also iSpring Cloud. Both couldn't be easier to use! We make interactive slideshows using powerpoint and then just by uploading to the Cloud, the files are converted into shareable files that we can password protect. The staff has been super in terms of answering questions, chatting, trouble shooting for us. Highly recommend.
By Sarah M.
Really Intelligent tool, very easy to use and in my opinion very hard to compete with and very good customer services.The downside is that you have to pay on one installment. I think monthly subscriptions will make it number one choice for 90% of the users.
By Abdelhamid B.
I have an issue in publishing my content, so I emailed the Ispring support. They are willing to help me to solve my problem. Very responsive! Thank you! :)
By Vanessa Joy D.
Trouble free, quick and efficient
By Maurice
I have had the need to ask for quite a lot of help with my project and have had nothing but amazing support from all of the tech support team. Always willing to spend time and try and find solutions to every problem. Most of which have been simply getting used to the product, not the product itself, which is great. Ganny Gbadebo
By ganny G.
An excellent customer service ... always someone available to listen, understand your problem and propose a solution.
By ElisabethC
I have had great response times and resolutions to all of my requests. special thanks to Alex A. for his patience and to Nancy. Both provided great customer service without having to type a million messages (smile).
By Sheryl L N.