The shipment has been at my Nashville…
The shipment has been at my Nashville facility since July 30 and the event I attended was on August 5 and that’s why I bought the color. I’m assuming it’s lost again.
By Doug F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
21 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to **iShampoos**!For over 15 years, we've been dedicated to providing authentic professional haircare, skincare, and beauty products from the brands you know and trust. Our mission is to make salon-quality products easily accessible at competitive prices, backed by fast shipping and exceptional customer service.As a family-owned business, we take pride in every order we ship and strive to provide a smooth, reliable shopping experience from start to finish. Whether you're a salon professional or shopping for your favorite beauty products at home, we're committed to earning your trust with quality products, honest service, and dependable support.Thank you for choosing iShampoos. We truly appreciate your business and look forward to serving you for years to come.
Ishampoos (ishampoos.com) has 21 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3 reviews with 1 star · Clear filters
The shipment has been at my Nashville facility since July 30 and the event I attended was on August 5 and that’s why I bought the color. I’m assuming it’s lost again.
By Doug F.
Package was never delivered to me
By Tiffany P.
I strongly advise everyone to stay far away from this seller. The product I received was clearly not authentic — the texture, smell, and packaging were completely off compared to genuine Kérastase. When I reached out for help, they refused to acknowledge the issue, denied my refund request, and then completely ignored all my email follow-ups. This was one of the worst online shopping experiences I’ve ever had. Not only did they deliver a fake product, but their customer service is nonexistent. They take your money and vanish. I’m extremely disappointed and feel cheated. Save yourself the trouble and buy from an authorized retailer instead. This seller cannot be trusted.
By Ruchit