Excellent service
Excellent service
By Robert B.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
201 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
IONIZATION LABS IN-HOUSE SUPERIOR HEMP POTENCY TESTING SOLUTIONIonization Labs has packaged the exact same potency testing solution used in our ISO 17025 and TDA accredited CTS Potency Laboratory, and made the entire platform available to clients who wish to deploy robust analytical testing solutions in-house.Bring cannabinoid R&D testing in-houseMeets and exceeds USDA guidelinesReduce time with cutting edge softwareImmediate cost savings: From set-up and ongoingCann-ID is the only commercially available cloud-based potency testing solution for hemp that can support mass deployment of potency testing at scaleCTS - CANNABINOID TESTING SERVICE / LICENSED HEMP TESTING LAB WITH FASTEST TURNAROUNDGuaranteed 24 or 72 Hour Turnaround Times14 Cannabinoids Testing SolutionISO 17025 Accredited / A2LA Certificate #: 5756.01Texas Department of Agriculture Account #: 2020003Our service offers guaranteed turnaround times on Buds/Flowers/Plants/Biomass, Capsules, Concentrates/Extracts, Distillates, Gummies, Isolates, Nuts, Tinctures, Topicals (roll-on products, lotions, creams, gels, salves), and Vape Oils.
Ionization Labs (ionizationlabs.com) has 201 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
201 approved reviews, newest moderated first
Excellent service
By Robert B.
Fast turnaround. Great customer service.
By Martianlabs
Our rep Victoria is always available to assist us with any issue we encounter! Very kind and responsive!
By Ryan
Hard to find my results. Not sure what I did/didn’t do but I’d like to know what the results are on the tested material I paid for Once analyzed it came back hot. .44%. And I did everything correct. Sampler dragged his feet and didn’t show up for 10 days during the icy weather and it cost me a crop I’m asking the lab to retest the product now
By Joele P.
Response from Ionization Labs· Feb 24, 2023
Hello Joele, We apologize for not delivering your results in the expected timeframe. Please note that we received your TDA Official Sample on 2/16/23. We did reach out on 2/16/23 at 10:58am letting you know we were missing payment and our internal Chain of Custody, and that once we received both of those items we will be able to process your sample. We received the payment on 2/16/23 at 11:01am but still did not receive our internal Chain of Custody. We resent the confirmation email multiple times about completing the internal Chain of custody. We received our internal Chain of Custody 2/24/23 at 9:20 am. Unfortunately we cannot run any samples (TDA Official or unofficial sample) without the internal chain of custody which can delay the results until we receive that paperwork. We have offered to expedite these results, as well as reach out to you once those results are ready. Best, Ionization Labs CTS Team
You all just about always give me a same day turn around and that is GREATLY appreciated. Fast, efficient, and easy to work with. Thanks!
By customer
The customer service is amazing! Victoria was a huge help, and was very helpful and patient in answering my questions. I will definitely be using Ionization Labs for my future testing needs!
By Anne T.
Great service! Turn around time was same day! Will definitely use them again. Thanks!
By Texas Fire F.
Fast turnaround
By Kevin B.