Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
676 reviews
ionbottles.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.
ionbottles.com (ionbottles.com) has 676 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
676 approved reviews, newest moderated first
It was a great idea to get it, it refreshing, and awesome, thank you
By Kiavash S.
Response from ionbottles.com· Jul 28, 2023
Hi Kiavash, We're thrilled to hear that you're finding our product refreshing and awesome! Your satisfaction is the best reward for our efforts. Thank you for your kind words and for choosing us. We appreciate your support! -Nicole P.
6 times I have requested a return label and have gotten the runaround every time. All I want to do is return the product. I’m not happy with it or the way I have been treated.
By Nancy D.
Response from ionbottles.com· Jul 28, 2023
Hi Nancy, I'm truly sorry to hear about the difficulty you've experienced with our return process. This is certainly not the experience we aim to provide, and I apologize for any frustration caused. Please reach out to our customer service team again, or let me know your order details, and we'll make sure to expedite your request. Your satisfaction is important to us, and we're committed to making this right. -Bobby S.
I've been using ionbottles.com product for several months (approx'ly 6 mis.) -it is solid, well designed and made; and I have tested its alkaline-producing water and it is true to its design.... Whether it is vastly effective to drink alkaline water, I have NOT the capability to say; but the water produced has a pleasant taste, and more importantly, my older, metal drinking bottles have an unpleasant taste (no matter how much effort I use to clean them...; but transferring the water their holding to ionbottles.com's bottle and generating alkaline water makes even that water have a pleasant taste -now I don't have to keep replacing metal bottles all the time and can carry what I need while at work!
By R B.
Response from ionbottles.com· Jul 28, 2023
Hi R Blankenship, We're thrilled to hear that you've been enjoying our product for several months and appreciate its design and functionality. It's great that you've found the taste of the water pleasant and that the ion bottle has solved your problem with the unpleasant taste from metal bottles. We're glad we could contribute positively to your hydration habits at work. Thank you for your detailed feedback and continued support! -Andreah L.
Franz B got back with me the same day I sent an email. Had a question and he was able to accommodate.
By Lorraine A.
Response from ionbottles.com· Jul 28, 2023
Hi Lorraine, We're delighted to hear that Franz was able to assist you promptly and effectively. We strive to provide excellent customer service and your feedback is very important to us. Thank you for taking the time to share your positive experience. We're here for you whenever you need assistance! -Bobby S.
The website is easy to use. I like the visual breakdown of the filter so you can see what is there. The website also lists the benefits in clear language. I also like that they put all the reviews on the page, not just the good ones.
By Marsha
Response from ionbottles.com· Jul 28, 2023
Hi Marsha, We're thrilled to hear that you find our website easy to navigate and informative. Transparency and clarity are core values for us, so we're glad you appreciate the detailed breakdown of the filter and the clear language used to describe the benefits. We believe in showcasing all feedback, both positive and negative, to help our customers make informed decisions. Thank you for your positive remarks! -Nicole P.
Only had it 2 weeks so far so good
By Terry S.
Response from ionbottles.com· Jul 28, 2023
Hi Terry, We're glad to hear that your initial experience with our product is positive. We look forward to hearing more about your journey as you continue to use it. Remember, we're here to assist you if you have any questions or need any help. Thank you for choosing us and sharing your experience! -Andreah L.
I had ordered the pro bottle which is great and I ordered a Order the half gallon picture. The. First one? I had. A problem with something? And they sent me out a second one right away which was great thank you.
By Jonathan
Response from ionbottles.com· Jul 28, 2023
Hi Johnathan, We're thrilled to hear that you're enjoying our Pro Bottle and that our team could promptly assist with the issue you encountered with the half-gallon pitcher. Our goal is to ensure your satisfaction with all of our products and we're grateful for your understanding and patience. Thank you for your positive feedback and continued support! -Andreah L.
Customer service with this company is fantastic! We had some issues with shipping and the CS team was AMAZING and took care of it right away. They went above and beyond❤️
By jen D.
Response from ionbottles.com· Jul 28, 2023
Hi Jen, Thank you so much for your kind words! We're thrilled to hear that our customer service team could resolve your shipping issues promptly and exceed your expectations. Our goal is to provide the best possible service to our valued customers like you. Your satisfaction is our success, and your support means the world to us! -Nicole P.
