Avoid purchasing
Has anyone actually bought and received their order? It's been over a week since I have and it's not shipped and no one is responding. Red flag!
By Michael J.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
676 reviews
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Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.
ionbottles.com (ionbottles.com) has 676 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
676 approved reviews, newest moderated first
Has anyone actually bought and received their order? It's been over a week since I have and it's not shipped and no one is responding. Red flag!
By Michael J.
My 1st bottle broke about 2 months after I got it. Getting a replacement was difficult and a nightmare. The replacement broke about a month after I got it, and I just threw it away. Getting a reacement isn't worth the hassle. The construction obviously isn't good, and I couldn't tell any difference from drinking ionized water. I wish I had never spent the money.
By Jay
I love my ion bottle and the taste is like fresh cold spring water. And the health benefits are an added bonus
By Linda G.
The whole process is very interesting and the taste is exceptional. Good to think I'm helping myself
By David R.
I ordered two Pro bottles. They arrived, but one of the boxes did NOT have a nasal canula like advertised. I have tried no less than 5 times to get them to make this right and they STILL have not done so. And communicating with this company is an exercise in frustration. They may or may not respond to your communications with an email. And they say you can reply to their emails, but you cannot. The emails do not go through. Then you are left trying again and again and again. I will not recommend this company because their service and communication is so poor.
By LA F.
I've been using ionbottles for almost two months now. It's a good addition to my health program. Looks really cool too. Is able to provide about 20 servings before needing a charge. Price is decent, and so far very reliable and well built.
By Lister
The bottom of the bottle leaks..no matter how many times I take it off and put it back on. Not worth the cost. Disappointed
By Megan B.
Awful, items never arrived, after more than 2 months, and their customer support is just ignoring my messages. They only answered once, stating that, as I live in a remote part of Spain, it is normal to wait so much. I live in Mallorca, and Mallorca airport is the third in Spain for traffic….
By Consumer