Never received item
Never received item. Was told to get a police report.
By Gus
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
676 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.
ionbottles.com (ionbottles.com) has 676 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
676 approved reviews, newest moderated first
Never received item. Was told to get a police report.
By Gus
Love the bottle and amazing customer service. Early days with the water, but I do seem to have more energy.
By JEANNE H.
The bottle works. I tried to cancel my order within 24 hours of ordering, but received no response from seller. Called and left messages, still no response. Now that order has been delivered, I get emails all the time. Feels like deceptive business practices.
By Tony C.
Bottle leaked into electronics on second use, was advised to let dry out 24 hrs. Did that still dont function correctly. Sometimes the self cleaning comes on with first touch. Asked for replacement was told again the let dry out or send video of problem. 150 for a water bottle should have sent replacement and pre postage for return. Bought the echo go. Zero problems longer battery, its well worth the extra 100 bucks. I give this 2 stars only because of the capability of being able to breathe the hydrogen design. Not sure if it actually works though. Spend the extra and buy the echo go!!!
By Travis F.
I tested for the dissolved hydrogen and it was nearly nonexistent. I'd love my money back, but definitely do not recommend this bottle.
By Brian D.
It took 3-4 weeks for the product to arrive. But really what has troubled us is that the battery is needing to be charged much more frequently now. Like almost every 3-4 times after I “charge” the water I am having to recharge the battery. I emailed them the problem and was told to send a video of the problem. How do I video that? After 2-3 emails with them, I just gave up.
By Kevin V.
Superb customer service along with a great product !!
By royal C.
Too soon to notice any benefits of hydrogen bottle. Do know it took forever to get.
By Kevin S.