Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
676 reviews
ionbottles.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.
ionbottles.com (ionbottles.com) has 676 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
676 approved reviews, newest moderated first
The first time I pulled the product out of the package and tried to use it. It leaked and I took it apart per your guises instructions put it back together, and it still leaks, so I was not able to use your product and I threw it away. I was really bummed out about it because I believed in your product, but was never able to use it.
By Jack
I was looking for a hydrogen water bottle but found that all of them were pretty small. That was until I found a new model by Ion Bottles that holders 1.5 liters of water. Exactly what I was looking for. It adds hydrogen to the water in about 3 minutes. Great product.
By Modern L.
I am thankful with the ION Team, I have 1 original bottle and 1 pitcher. it is a great product and when my original bottle stop to working, I asked the ION team, and provide me a solution, they know perfectly their products, they give me the solution and everything works perfect again.🔝🔝🔝🔝
By esteban C.
Had some issues with shipping times, but was pleased with the quick resolution from the support team to rectify the situation. Absolutely LOVE our bottles. Thanks ionBottles!
By Ben and L.
I ordered the 64 oz pitcher, 3 - 14 oz pro water bottles, and 1 original bottle. I received all except for the original bottle due to a shipping delay. The customer service was exceptional and they offered to ship a replacement to me immediately. I love the pitcher and all of the bottles!! Would definitely recommend ordering from Ionbottles.com!!
By Monica M.
I ordered 5 bottles for the family. They took a while to get here but are amazing. We all love them. The only disappointment was the one that was sent to our son was not the same as the others. It wasn't the same quality?
By JC
Product is great and works well. Customer Service is questionable. They have a customer service number to text and an email. I reached out to both of them and never heard anything back from them....
By Michelle F.
It was impossible to get a hold of customer service. I texted the number that is given and never did get a response. I also emailed and waited 4 days for a response. I am happy with the actual water bottle though.
By Alecia B.
