Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
127 reviews
IOKA JewelrySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High quality fine jewelry for an affordable price
IOKA Jewelry (iokajewelry.com) has 127 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
127 approved reviews, newest moderated first
Beautiful ring,received it exactly on the date giving to me. Came in a nice ring box. Most importantly it fits my daughter finger perfectly. She has really small hands. Thank you she loved it for her 15th birthday thank you so much.
By Catrina B.
I bought a necklace from Ioka Jewelry (or Jewelry by Ioka as they are called on Itsy and other online selling platforms). When I used it, I discovered that the links have edges and those edges hurt my skin whenever my neck moves, which indicates a flaw in the design of the necklace. I contacted the seller (Ioka Jewelry or Jewelry by Ioka) and I discovered that, to accept my return, they will not refund the $55 that they charged for shipping and I have to spend another $55 to ship the item back. Which means I will loose around $100 to return a $256 item. Obviously, this is a textbook case of defrauding the clients by selling them faulty items then make it impossible for them to return it. I am writing this revue so nobody else gets burned by Ioka as it happened to me. After reading Ioka response (below) it shows that they cannot adress the details of my post. Which proves that I am right: they put the return options on Amazon, so I am still loosing $100 to return $256 item. The plot is to make the return impossible and the client stuck with faulty product. Beware.
By Emad R.
Response from IOKA Jewelry· Aug 31, 2023
Hello, We are sorry that you feel this way. We asked that you proceed with Amazon.ca's (Canada) return process and you did not want to continue with the standard return process. We are unable to inspect and provide further help. Thank you, Ioka Jewelry
Will defiantly order again. Fast shipping. just what i was looking for. Thank you will recommend 100%.
By Ana L.
Great quality and fast shipping !
By Jaimee C.
My grandson’s clasp on his necklace broke. I sent a message and they fixed it for a reasonable fee.
By Sandra W.
Received in a timely manner and was exactly as pictured
By Marlene M.
The earrings are beautiful with a lot of sparkle!!!! They came in a pretty box and the price is excellent for 14k gold!!!! I will be buying more!!!
By Brenda Q.
Very nice and got my order to me quickly
By Patricia H.
