Left message called back within the…
Left message called back within the hour. Understood that I wanted the same item with different length chain. Sent me email with easy instructions to complete my order which arrived quickly.
By babzwpb
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
127 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High quality fine jewelry for an affordable price
IOKA Jewelry (iokajewelry.com) has 127 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
127 approved reviews, newest moderated first
Left message called back within the hour. Understood that I wanted the same item with different length chain. Sent me email with easy instructions to complete my order which arrived quickly.
By babzwpb
Ordered a gift for my daughter she loved it. The necklace came in well packaged and quick delivery. I will definitely order again.
By ALMA
Not even a week after I purchased this ring I e of the diamonds fell out.
By Melissa S.
Response from IOKA Jewelry· Jan 25, 2023
Hello, We are sorry that you had an issue with your ring. Please contact us directly so we can have this fixed for you as your item should be under warranty. Thank you! Shiro
Customer service was great, I returned 2 identical rings 1 I purchased from them the other from a different company. I took several months because of the holidays but they fixed both rings and all I had to pay for was the safe shipping. Both rings are beautiful. Thank you
By Zachary
Response from IOKA Jewelry· Jan 25, 2023
Hello - glad we were able to be of service! Thank you for your patience with the repairs.
Love the Star Tri color 14K necklace. Great pricing too.
By Barbara
Great product and great service. Had a minor issue with my order but Shiro at Ioka fixed it right away. Can’t wait for my daughter to open her Christmas gift. She’s going to love it!
By GG
Great shipping and response times, for my jewelry and it was beautiful. Great quality!
By Jordyn
Great products quality items. Very good customer service
By Luis A.