Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
262 reviews
Investment WatchesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Investment Watches: Redefining the Luxury Experience At Investment Watches, we believe the process of acquiring a timepiece should be as exceptional as the watch itself. Based in Austin, Texas, we are a premier dealer of new and pre-owned luxury watches from the world’s most prestigious makers, including Rolex, Patek Philippe, and Audemars Piguet. Our philosophy is simple: Trust is our primary asset. We have eliminated the traditional, high-pressure sales environment in favor of a knowledge-led, transparent experience. Whether you are a first-time buyer or a seasoned collector managing a multi-million dollar portfolio, our mission is to provide expert guidance without the fluff. The Investment Watches Standard In-House Expertise: Every timepiece is rigorously inspected and authenticated by our elite team of master watchmakers. Global Reach, Local Service: While we operate out of our high-security Austin showroom, we provide fully insured, white-glove shipping to clients worldwide. A Relationship-First Approach: We don't focus on transactions; we focus on long-term partnerships. Our growth is a direct result of doing what is right over what is easy. "We treat a $6,000 client with the exact same level of excellence as a $100,000 client. Transparency isn't just a policy; it's our foundation." We invite you to experience a higher standard of transparency. Join our global community of collectors who value realized performance over hype. Quality Excellence. No Pushy Sales.
Investment Watches (investmentwatches.com) has 262 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
262 approved reviews, newest moderated first
I was interested in a specific Rolex, and Jonas was able to source my desired production year and condition very quickly. The service and communication was outstanding. The team here has a passion for watches and a deep understanding of the market. By far the best in the area!
By Matt
Response from Investment Watches· Apr 29, 2025
Thank you very much for your review! Happy you enjoyed the process.
Very professional and keep you updated on the purchase. I did not want to go through Ebay or or even other Google sites because you don't allways know who you are dealing with. Also live close to Austin so picking up my watch was a plus. Great people
By Phil G.
Response from Investment Watches· Apr 25, 2025
Thank you very much for your review! Hope to see you again in the future.
I am a dealer as well; I worked with Steve Root. The easiest experience ever. My client was happy, and I will be doing more business in the future.
By Elexi B.
Response from Investment Watches· Apr 24, 2025
Thank you for your review. We hope to do business again in the future.
Jonas took the time to help me try on a ton of different watches and gave me a great price when I found a winner. The office and entire experience was as legit as it gets!
By Brian B.
Response from Investment Watches· Apr 20, 2025
Thank you very much for your review! Hope you will enjoy your new watch!
Had an excellent experience in their shop. I was looking to trade-up and receive some money on a couple pieces I owned. Jonas was great. He stayed well after their hours of operation and showed me all different types of watches that were in my budget. Can’t speak highly enough. The building itself was spacious and had a great luxury style to it. I will be a recurring customer!
By Rich M.
Response from Investment Watches· Mar 25, 2025
Thank you very much. We hope you will enjoy your new watch!
Steven and Jonas made the watch buying experience both easy and fun. Watches are a weird and complicated ecosystem and I was skeptical but these guys were consummate professionals. I’ll definitely go back to Investment Watches for any future purchases.
By Drew M.
Response from Investment Watches· Mar 25, 2025
Thank you very much for your review! We look forward to working with you in the future.
I’ve been a watch collector in the Austin area for a few years. Jonas and his team are the most knowledgeable with fair market prices. Will be a long term customer
By Cameron S.
Response from Investment Watches· Mar 24, 2025
Thank you so much! We look forward to helping in the future.
What an amazing experience! Steven and Jonas took the time to show me all sorts of amazing watches. I ended up purchasing a beautiful Daytona and then trading in a couple of my watches for a Hulk. It’s great to have a place in Austin that has stuff like this available to try on and see in person. Thanks again!
By Scott B.
Response from Investment Watches· Mar 14, 2025
Thank you very much for your review and for supporting our business!
