Nick did a great job.
Nick did a great job.
By AMAD
Response from Intrepid Direct Insurance· Jul 1, 2026
Hi Amad, thank you so much for your review! Nick will be so happy to hear that he made a difference for you and your business.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 383 reviews with 5 stars · Clear filters
Nick did a great job.
By AMAD
Response from Intrepid Direct Insurance· Jul 1, 2026
Hi Amad, thank you so much for your review! Nick will be so happy to hear that he made a difference for you and your business.
Price and service
By Lee
Response from Intrepid Direct Insurance· Jun 30, 2026
Hi Lee, thank you so much for leaving a review!
very easy to use
By John
Response from Intrepid Direct Insurance· Jun 30, 2026
Hi John, thanks for your review! We're so glad the process was easy!
Intrepid is honest and provides excellent service and value.
By Chuck
Response from Intrepid Direct Insurance· Jun 26, 2026
Hi Chuck, thank you for your kind words! We truly appreciate your trust in Intrepid Direct. We look forward to continuing to support your business!
Intrepid is our insurance company for General Liability/Property/Auto/Umbrella coverages. Everyone at Intrepid is professional, friendly and competent. We appreciate the partnership with our company.
By Laura
Response from Intrepid Direct Insurance· Jun 26, 2026
Hi Laura, thank you for the kind words and for trusting Intrepid with your business insurance coverage. We’re proud to partner with you and truly appreciate your recognition of our team’s service. We look forward to continuing to support your business!
Intrepid has very competitive pricing and great customer service. Dan Smith was very helpful.
By David
Response from Intrepid Direct Insurance· Jun 23, 2026
Hi David, thank you for your kind review! We're so glad to hear you found our pricing competitive and had a positive experience with our customer service. Dan will especially appreciate your shoutout. We truly value your business and appreciate you taking the time to share your feedback!
Service from Tawny, Darien, and Justin has been super! Exceptionial pricing! Credit cards excepted! Roof coverage! Best Web site experiance every! Easy claims!
By OHS' Body S.
Response from Intrepid Direct Insurance· Jun 16, 2026
Thanks so much for the great feedback! We’re glad Tawny, Darien, and Justin have provided such exceptional service and that you’re happy with the pricing, coverage, and overall experience. We truly appreciate your support and your partnership with Intrepid Direct!
Page is great to work with! Friendly, knowledgeable, and gets back very quickly!
By Chelsie
Response from Intrepid Direct Insurance· Jun 12, 2026
Hi Chelsie, thank you so much for your review! Page will be so happy to hear she made a difference for you and your business! Thank you for being our partner.