Experience was great
Experience was great
By Dale
Response from Intrepid Direct Insurance· Jul 28, 2023
Thanks for the 5-star review Dale! We're happy you were pleased with our service. We look forward to serving your company in the years to come.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 383 reviews with 5 stars · Clear filters
Experience was great
By Dale
Response from Intrepid Direct Insurance· Jul 28, 2023
Thanks for the 5-star review Dale! We're happy you were pleased with our service. We look forward to serving your company in the years to come.
Been great so far and very good pricing, hope if we need you the service is as good!
By Chip
Response from Intrepid Direct Insurance· Jul 28, 2023
Thanks for the 5-star review Chip -- our service is even better than our pricing! We're looking forward to working together with you in the years to come.
Quickly prepared a quote for insurance. We had noticed there were some issues with our projected staff and business. After notification of our issues we had a new quote by early the next day
By Jon
Response from Intrepid Direct Insurance· Jul 21, 2023
Thank you Jon! We take pride in working with urgency to help solve problems. We look forward to our continued partnership!
The relationship manager knew the retail industry extremely well from business operations through processes and procedures. The quote was transparent and provided within 2 weeks of complete data file submitted. This allowed our company to review the policy and ensure our exposures were covered and make a decision well in advance of our renewal date.
By Frank
Response from Intrepid Direct Insurance· Jul 21, 2023
Hi Frank - thank you for taking the time to share your experience. Our direct model allows us to skip the broker games and provide the best experience for our clients. It is rewarding to hear this had a positive impact on your business. Thank you for trusting us!
My experience with Intrepid has been great. They are responsive and knowledgeable.
By Ryan
Response from Intrepid Direct Insurance· Jul 12, 2023
Thanks for the 5-star review Ryan! Seamless and simple is our goal!
I'm very early into this but the experience so far has been very good.
By Troy
Response from Intrepid Direct Insurance· Jul 12, 2023
Thanks for the 5-star review Troy! Savings and a better experience is our motto, glad we could deliver!
Helped keeping my cost down and was very helpful
By Mike S.
Response from Intrepid Direct Insurance· Jul 11, 2023
Thanks for the 5-star review Mike! We're happy you're pleased with our service!
Steve Nash was too the point and not pushy!
By Mike
Response from Intrepid Direct Insurance· Jul 10, 2023
Thanks for the 5-star review Mike! We'll be sure to pass along your kind words to Steve.