Good people
Good people. Good Company. Easy to work with.
By Rabi
Response from Intrepid Direct Insurance· Jan 22, 2024
Thank you for the great feedback, we love to hear we're hitting the mark!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 383 reviews with 5 stars · Clear filters
Good people. Good Company. Easy to work with.
By Rabi
Response from Intrepid Direct Insurance· Jan 22, 2024
Thank you for the great feedback, we love to hear we're hitting the mark!
Excellent customer service and follow up by Premila Borchardt and Nolan Regnier
By ALEX
Response from Intrepid Direct Insurance· Jan 17, 2024
Premila and Nolan are the best! We are delighted to hear you had a great experience, and will pass your praise on to the team. Welcome to Intrepid!
Response time has been excellent!
By Sherman
Response from Intrepid Direct Insurance· Jan 16, 2024
We hope to keep "wow"ing you! Thanks for the feedback!
Page is always helpful, proactive, and quick to respond!
By Tashina
Response from Intrepid Direct Insurance· Jan 11, 2024
We are so happy to hear you've had a great experience! Page is fantastic, and she will appreciate your kind words. Thanks for choosing Intrepid!
Curtis & Premila were great to work with. Knowledgeable & accommodating. Looking forward to working with them.
By David S.
Response from Intrepid Direct Insurance· Jan 11, 2024
We appreciate the feedback and will pass along to Curtis and Premila! Thank you for trusting Intrepid to handle your business insurance needs.
My experience with Intrepid so far has been excellent! Quick responses, competitive rates and outstanding customer service provided by Premila and Curtis. I had to work quickly to change my insurance providers and they were both patient with me in answering my many questions. Premila was also great about keeping me engaged early on as it took me a while to get the necessary documentation to her so Curtis could provide a competitive quote. Looking forward to working with this company going forward!
By MELISSA
Response from Intrepid Direct Insurance· Jan 4, 2024
We're looking forward to partnering with you as well! Thank you for the feedback, we'll be sure to pass on your nice words to Premila and Curtis. Cheers to a successful 2024 together!
Quick responses. Knowledgeable staff
By LUIS
Response from Intrepid Direct Insurance· Jan 4, 2024
Glad to hear you've had a great experience! Thanks for choosing Intrepid
Excellent response time
By Matt
Response from Intrepid Direct Insurance· Jan 3, 2024
Glad to hear we could "wow!" you, and will keep working to do so!