Great people and great service
Great experience so far, hopefully we’ll go long way towards
By MUHAMMAD
Response from Intrepid Direct Insurance· May 9, 2024
Hi Muhammad! Thanks for the five star review. We're so glad the experience was great.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 383 reviews with 5 stars · Clear filters
Great experience so far, hopefully we’ll go long way towards
By MUHAMMAD
Response from Intrepid Direct Insurance· May 9, 2024
Hi Muhammad! Thanks for the five star review. We're so glad the experience was great.
The team helping me with my insurance needs were great. This is my first commercial venture and build, so they worked with me on getting the policy necessary for my build and final opening.
By John
Response from Intrepid Direct Insurance· May 2, 2024
Hi John - We're happy to hear the team's expertise was beneficial to you during this exciting time. Congratulations! We're looking forward to the partnership.
Last minute policy -handled it
By J.Mark
Response from Intrepid Direct Insurance· May 1, 2024
Hi Mark - Our direct model is a beautiful thing. It helps up move quickly to meet the needs of our clients. We're so glad to help!
Page and her team provide timely responses and always eager to help.
By Greg C.
Response from Intrepid Direct Insurance· May 1, 2024
Hi Greg - We're Team Page too! Thank you for taking the time to tell us about your experience.
Page and her team are an absolute dream to work with. I completely trust them to take care of me and think you should too!
By Lacey
Response from Intrepid Direct Insurance· Apr 30, 2024
Hi Lacey. We think Page is pretty great too! Thank you for the trust – it’s a responsibility we don’t take lightly!
Very positive experience. Received quote in timely manner. My questions were answered and the policy was done quickly
By Phil
Response from Intrepid Direct Insurance· Apr 30, 2024
Hi Phil! At Intrepid Direct, it's about eliminating games and providing expertise in a prompt manner. Thank you for noticing! We're looking forward to the partnership.
I searched for a few months working with various insurance vendors to secure a certain type of coverage for my client. I worked with Intrepid and they were very professional making the process easy. I was able to secure the needed coverage by piecemealing different policies together. I appreciate the customer service and the professionalism from Intrepid.
By Zack
Response from Intrepid Direct Insurance· Apr 26, 2024
Hi Zack! We're so glad our coverage worked for your team. We're looking forward to the partnership.
Stephven takes care of everything for me! I really like that.
By Papa J.
Response from Intrepid Direct Insurance· Apr 22, 2024
Hi Corbin! Thank you for the 5 star review. Service counts and Stephven knows it … and so does the rest of the team. We're thankful for your ongoing partnership.