Intrepid makes the process quick and…
Intrepid makes the process quick and easy! I couldn't ask for a better provider.
By Kyle R.
Response from Intrepid Direct Insurance· Jun 3, 2024
Hi Kyle! Thanks for the review AND the partnership!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 383 reviews with 5 stars · Clear filters
Intrepid makes the process quick and easy! I couldn't ask for a better provider.
By Kyle R.
Response from Intrepid Direct Insurance· Jun 3, 2024
Hi Kyle! Thanks for the review AND the partnership!
having all the answers to my questions
By Maro
Response from Intrepid Direct Insurance· May 28, 2024
Hi Maro! Thank you for your feedback. We appreciate your partnership!
Great Customer service! Very easy dealing with the Emmett and Lisa! The process was smooth and my concerns were addressed in a timely manner. Would highly recommend Intrepid for all business insurance needs.
By Andrew
Response from Intrepid Direct Insurance· May 28, 2024
Hi Andrew! Thank you for the feedback and glad to see you enjoyed the process!
Nick DiCarlo is the best. If I wasn't already married. I would marry Nick. Nick treats me better than my wife. He does everything I ask. He does it promptly. He never complains. His attention to my needs was awesome!! Thanks again Nick !!!
By Joe A.
Response from Intrepid Direct Insurance· May 24, 2024
Hi Joe! Thank you for the feedback - we think Nick is the best too and we're so happy to hear our team came through for you like they do time and time again for all of our clients. Cheers!
great communicator and rates.
By Josh
Response from Intrepid Direct Insurance· May 15, 2024
Hi Josh. We appreciate the 5 Star Review and your kind comment! Thank you.
Very knowledgeable advisors, extremely prompt
By Sean
Response from Intrepid Direct Insurance· May 15, 2024
Thanks, Sean! We're happy to hear that the team's expertise was beneficial to you.
Stephven Richard was very proactive while helping work with us to renew our business policy.
By Todd F.
Response from Intrepid Direct Insurance· May 9, 2024
Hi Todd. We're so glad to hear your renewal was timely. Thank you for the partnership!
Great customer service, easy to communicate with and purchase the correct insurance
By Jeffrey
Response from Intrepid Direct Insurance· May 3, 2024
Hi Kyle - You've pointed out some of our best features. Easy processes and dependable expertise. Thanks for the review!