Good product to upgrade customer…
Good product to upgrade customer experience
By Patricia
Response from Fin· Feb 17, 2021
Thanks for choosing Intercom to help upgrade your customer experience Patricia :) Kate (Intercom - Customer Engagement)
The Fair Hearing score
3.5/ 5
Average
524 reviews
Rating distribution
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What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Fin
Fin is the Customer Agent company delivering customer experiences across support, sales, and commerce. More than 30,000 companies use Fin products. Fin resolves over 2 million conversations weekly and has surpassed $400M in annual recurring revenue. Founded as Intercom in 2011, the company evolved its product, infrastructure, and team around AI-powered customer communication. Fin is a privately held software company with more than 1,400 employees across six global offices.
Fin (intercom.io) has 524 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
- Also known as
- intercom.io
- Website
- intercom.io
- Category
- Internet & Software
- Location
- San Francisco, California
- Listed on The Fair Hearing
- 2026