Download file contained a virus
Download file contained a virus. Verified by more than one virus detection software while trying to install. Couldn't use the software purchased.
By Michael S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
120 reviews
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Instant License (instantlicense.com) has 120 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
120 approved reviews, newest moderated first
Download file contained a virus. Verified by more than one virus detection software while trying to install. Couldn't use the software purchased.
By Michael S.
They need to improve communication. After paying for the license, the email I received had a failed link. It should have told me that the license would come in a separate email the next day. I figured out what the link should have been.
By JHenne
I can't access features in office, I can't download or install outlook. I get a message that this is not a authorized version.
By Martin W.
the Attorney General in states where they are based (Wyoming and New York) need to shut them down and prosecute them for fraud, wire tap fraud, grand theft and any thing they can come up with.
By Larry
The instructions provided with this purchase DID NOT WORK. I have a new HP computer with NO previous Office product installed. The secondary instruction sent ALSO did not work, the Product code provided was NOT applicable with neither instructions. I spent 3 weeks working on this and requested the cancellation of my purchase and a refund of payment. I DO NOT recommend purchase of this product.
By Robert R.
I cannot install the product. I have sent three emails with no replies. I called and no one answered. Very dissatisfied.
By Brandon S.
Did not download properly - link does not work. Computer does not recognize ppt slides
By JANICE G.
The process was straight- forward. Instant license delivered a great product with instructions and links that were understandable. That made installation simple and easy.
By Phineas P.