I ordered a license and never received…
I ordered a license and never received the email with the serial number. I sent an email to customer service on Tues and still haven't gotten a reply (Thurs.)
By ERIK
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
120 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get your ‘license in a minute’ for a hassle-free, efficient licensing process. Simplify your digital life with InstantLicense.com
Instant License (instantlicense.com) has 120 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 85 reviews with 1 star · Clear filters
I ordered a license and never received the email with the serial number. I sent an email to customer service on Tues and still haven't gotten a reply (Thurs.)
By ERIK
My download link won't work. I tried calling their tech support because their online chat is useless. PLEASE send me the download link and license key to my email account. Order #6632 and was ordered on March 7,2026
By Luke W.
YOU DONT REPLY TO PROBLEMS
By bill M.
NO SUPPORT. TWO PHONE CALLS TWO MESSAGES NO REPLY. TWO EMAILS NO REPLY.
By Mark M.
I paid for my order and am still waiting to get the Windows license. I called the help desk no one returned the call is been return
By J Merced H.
The software I purchased was not delivered when promised. I cancelled the order and they still billed my credit card. DO NOT USE this company. No customer service at all.
By Jana M.
I got the download, but it wouldn't run. I tried to call you and all I got was recordings, and no call back. I an furious! I don't have $69.99 to waste nor do I appreciate dealing with unresponsive people.
By Joan D.
The software you sent me does not have the digital signature and it won’t installed. I asked for help and my money back but you never responded. I think is an illegal MS Home Office software.
By Alvaro V.