InsolesGeek.comReviews of insolesgeek.com

The ultra boost insoles fit magically perfect

I enquired via email about two different products that I didn't think were obtainable. Now am able to resto mod my shoes. The representative searched his data base to get the right units for me

Great insoles. Received them after 3 weeks. Unfortunately, had to pay duties and VAT as I am from EU, but the quality was even better than the original Puma Comfort insoles I had before.

*UPDATE* Seller responded. The delayed responses were due to Chinese New Year, understandable. Unfortunately the item I ordered was out of stock so the seller offered a refund. My refund was updated immediately. I am satisfied with the resolution. Changed my experience rating to 4 stars. The seller made things right. My order is STILL not right. Now I am not getting a response from customer service. What gives? 1. I ordered a set of specific insoles 14 Jan 2025, the payment was taken and the order was confirmed. 2. 19 Jan 2025 I sent a message to their customer service email address because there was no update about shipping, which they responded to suddenly there was shipping info for m.17track.net (Chinese shipping agent). The tracking info was not in the agent system which i told customer service and suddenly the tracking info updated. 3. The package tracks to Chicago IL and then disappears completely. No US shipping agent identified 4. Package arrives 29 Jan 2025 via USPS and it's the wrong item! 5. I have reached out to customer service twice with no answer. AWFUL EXPERIENCE!!

I ordered 2 pairs of the replacement insoles and couldn’t be more happier. Communication, customer service and the delivery was superior. Intact, I just ordered and pair of insoles for another pair of shoes. Thanks and keep up the great job! Thanks, Scott

The TPU insoles I received are excellent. They are the same brand as those in my Saucony shoes but they are a bit firmer and more bouncy, which is great. I think they are TPU but the original ones from my shoes are EVA. For me the TPU is better for running than the EVA and I'm using them in some other shoes too. Note if your shoes are not roomy and the original insole is thin then this insole might take up too much room. But Saucony shoes come with thick insoles. InsolesGeek sent me a tracking number but that number never worked with the shipping company track website. I did think my order would not come, but they arrived 23 days after my order. (China to USA). I don't there is anything else like InsolesGeek for quality product at bargain prices and getting access to the kind of insoles that shoe makers use for expensive running shoes.

Great insoles for my Sneakers. Great shopping experience. Definitely recommend

Very satisfied. Good product, good delivery time, excellent quality, efficient work. I will buy again soon.