Very knowledgeable and experienced
Very knowledgeable and experienced, great communication and professional. I will definitely refer to again.
By Cecilia G.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
295 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Insight Loans is one of the most well respected mortgage lenders in the United States having won numerous awards including multiple Lending Tree “Top 10 Customer Satisfaction” awards and an “A+” rating with the Better Business Bureau. Insight Loans separates itself from the competition by offering; Personalized Service, Years of Experience and Extreme Value.
Insight Financial Services LLC - NMLS 203765 (insightloans.com) has 295 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
295 approved reviews, newest moderated first
Very knowledgeable and experienced, great communication and professional. I will definitely refer to again.
By Cecilia G.
Bert is exceptional! I have closed many deals with him and tell my clients repeatedly that no one compares in the service he gives. -Joanie Caskey
By Joanie C.
Honest company. Looking forward to working with them.
By my30a R.
They do their best to take good care of you!
By customer
Insight did an outstanding job in finding my loan. The entire process was quick and seamless. I credit my broker, Tom Robison, with undertaking the task of finding a lender with the best rate. He kept me informed with each step in the process. I trusted him and he procured a package at a most desirable rate. Getting a mortgage can be a stressful ordeal, but Insight made the entire process worry free. I would not hesitate to use or recommend Insight Loans again. Thank you Insight Loans and Tom Robison.
By Tim H.
Easiest and most straight forward loan application I have ever done. I was kept informed of every single detail. Guided me through the closing process, it went very smoothly. Their staff worked very hard to find the best option and the best offer for me.
By Chris
I would highly recommend Insight Loans. I had a difficult home refinance and everyone at Insight Loans did an excellent job,especially Roberta O'Dowd. If you are thinking about a home refinance give them a call.
By Michael E.
So easy to work with! They made what could’ve been extremely stressful very easy!
By Tammy