Friendly staff
Friendly staff. Frequent contact. Seemed to be disorganized. Frequent emails asking for duplicate information.
By Jim S.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
295 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Insight Loans is one of the most well respected mortgage lenders in the United States having won numerous awards including multiple Lending Tree “Top 10 Customer Satisfaction” awards and an “A+” rating with the Better Business Bureau. Insight Loans separates itself from the competition by offering; Personalized Service, Years of Experience and Extreme Value.
Insight Financial Services LLC - NMLS 203765 (insightloans.com) has 295 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 16 reviews with 4 stars · Clear filters
Friendly staff. Frequent contact. Seemed to be disorganized. Frequent emails asking for duplicate information.
By Jim S.
Great experience and very detailed
By Mohamad K.
Happy with the service up til the day before closing. Was told I would need almost $4,000 additional funds to close because of city taxes being overlooked. Luckily I had the money, but not the point.
By customer
Very good experience. They were fast and efficient and very knowledgeable and helpful
By Tahanni D.
Overall a great experience.. some major hiccups in the end but it got done .. so I was happy
By customer
Overall a good experience, some small paperwork issues on both sides, but the Loan officer was able to get the job done and i am in a better financial position now.
By BRIAN
Worked with Tenille overall she got us in our new home. But was a very stressful process the whole way.
By customer
Everything was fine until the closing. At closing the paperwork was not correct and necessitated unwanted delays in the transfer of the property.
By Mark