Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
295 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Insight Loans is one of the most well respected mortgage lenders in the United States having won numerous awards including multiple Lending Tree “Top 10 Customer Satisfaction” awards and an “A+” rating with the Better Business Bureau. Insight Loans separates itself from the competition by offering; Personalized Service, Years of Experience and Extreme Value.
Insight Financial Services LLC - NMLS 203765 (insightloans.com) has 295 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
295 approved reviews, newest moderated first
Our loan office, Whitney Lang, went above and beyond to help us make our loan possible. With some hurdles to cross, he stuck by us the entire way, coaching us on what to do each step of the way. Thank You Whitney!!
By customer Ronda H.
Awesome, nice working with you, great service and response time to question was excellent.
By Monica
Insight Loan and Sam Pupillo made the securing of my home Easy, Consise, Problem Free, Fast and a pleasure for me. It was almost like I was family!!!! Mike Walsh
By Mike E.
Roberta was great! Made things simple. I would use insight again if needed in the future.
By Sara K.
We had a great experience with Insight Loans! Friendly, on top of every detail, organized and great at solving unforeseen issues! We will recommend to anyone needing a home loan.
By James & J.
Chad Hubert and his team from Insight Loans recently helped me with the Purchase of a home. The experience was Professional, Quick, and their Communication Skills were Excellent. From my initial call to their office, to the time of closing was 16 calendar. The Appraiser even did the appraisal on the Fourth of July! This wasn't the first home I've purchased, but it was DEFINITELY THE BEST experience ever for me. I would personally recommend Chad and his team at Insight Loans to anyone looking to purchase or refinance a property.
By Ron T.
Phil Behnen was amazing. This was my first time buying a house and he helped me through every step. He even dealt with the extremely crazy family that was selling the house. I'm sure this was a very difficult process and he remained very professional even as his voicemail was filling with crazy calls from the seller's son. Even as I was stressing out he would break the process down step by step for me and at no point was he wrong about what to do. At a time when I felt like I was fighting everyone else Phil was my teammate and we won! Also great interest rate and no fees, etc if you care about that stuff. :)
By Michael S.
Sam was amazing to work with . Very helpful charismatic and helped ease all of the home buying stress . I highly recommend sam and Conrad
By MR AND MRS B.
