Wish it higher than 3
Wish it higher than 3
By Kenneth S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,951 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 809 reviews with 4 stars · Clear filters
Wish it higher than 3
By Kenneth S.
Customer service could use a bit of attention, they try very hard to reassure you that they will remedy the problem. But when you check progress or follow-up you have to start all over again.
By Alexander H.
This unit should have a pocket to store the cannula and cord in. It is also very loud. The alarm alert is also too loud. Otherwise, it is a nice poc.
By Ann T.
good communications
By Bernard S.
I just think the maintenance is too much and expensive. Should just have simple filters to clean. Size is good but still cumbersome to carry with a purse. However, overall it is great to have the option of portable oxygen. I have both units the larger and the small one. Janet
By Janet M.
I like the inogen G4, I just wish it would continuous rather than on demand.
By MARIE C.
If unit could be smaller it would be helpful. If battery could be arranged for longer operating time it would be helpful.
By MARVIN W.
I enjoy my unit, my battery doesn't last long enough for my grocery store and getting my carrying case off to change is a nightmare. It is to tight
By BETTY M.