The only problem is the tubing kinks at…
The only problem is the tubing kinks at the connection,is there a way to fix the problem.Is there a way to put an 90 degree fitting on it?
By Carol M.
Sunday, November 8, 2026 · Customer reviews of US businesses
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Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 809 reviews with 4 stars · Clear filters
The only problem is the tubing kinks at the connection,is there a way to fix the problem.Is there a way to put an 90 degree fitting on it?
By Carol M.
This was a fairly smooth transaction and a great product. I like that this Rov 6 will work for me as I progress to needing more oxygen. The Inogen At Home continual oxygen concentrator is also a well-made product that I use frequently when exercising at home and when watching TV or sleeping.
By Sharon P.
I realize I need it and Inogen gives me what I need
By Willard B.
Response from Inogen· Mar 31, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Set up was super quick and easy. The machine is very easy to travel with, everything you need can be stored in the carry case. I was disappointed that something like this wasn't covered by my insurance, especially being recommended by my doctor.
By Sandra
Response from Inogen· Mar 31, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
The service has been fantastic. The equipment works well & easy to operate. My only issue is the battery time limit. There are places I can no longer go or things I can no longer do because they are at least 6 hours or more.
By Karen T.
Response from Inogen· Mar 31, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
I had to pay upfront. They didn't even ask about going through his insurance, of which he is in network. Now they won't even help me pay for it. Otherwise, it is very helpful. I couldn't push him in a wheelchair and control the cylinders. So, this is working fine.
By Brenda
Response from Inogen· Mar 19, 2025
Hello, Thank you for reaching out, we appreciate your feedback! We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
Order was correct, priced fair & shipped quick.
By Mike H.
Response from Inogen· Mar 12, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
I fell twice with the previous oxygen I feel much safer with the Inogen I wish the battery lasted longer I only qualified for a 4 1/2 hour and the time goes by to fast
By Brigitte N.
Response from Inogen· Mar 12, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center