Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,951 reviews
InogenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2,197 reviews with 5 stars · Clear filters
Love the Inogen. Use it every day. well worth the investment - as long as Inogen keeps supporting the unit.
By kathleen A.
Response from Inogen· May 28, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
I have received my Inogen, but have not tried it out so far. Hope to tryn it out soon.
By Donny D.
Response from Inogen· May 28, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
The company was very helpful in contacting the doctor and getting getting my mother prescription. It only took a few minutes to order . We did have to pay for our unit but with that being said it was the best decision yet. My mother can walk around freely without feeling like she has to stop every couple seconds to catch her breath . The unit is very light she able to carry it with her we have no problems . You will not be disappointed I'm your purchase if anything you may say why did I not do this sooner.
By Rose L.
Response from Inogen· May 28, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Had some shipping issues, but customer service got it all resolved. The machine has been working fabulously ordered the backpack that should come with the unit, but you guys were nice enough to swap us out a charger for the backpack and we greatly appreciated customer service for that.
By Sharynne K.
Response from Inogen· May 28, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Nice for traveling
By Denise S.
Response from Inogen· May 28, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
My wife pass away 4-24-2024. We had purchased the Inogen 6 with a life time warranty, She never used the machine. If you would like to buy it back please notify me Stan Boyd
By Peggy B.
Response from Inogen· May 30, 2024
I’m sorry to hear about your loss, our condolences go to you and your loved ones. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
The portable Inogen saved my life. Instead of being at home all the time tied to big oxygen machines, I am now free to go where I like outside or to visit family and friends. It is really a life saver and easy to use. I love it
By Jane
Response from Inogen· May 28, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
I love the fact I always have oxygen, can go out more often. Portable is a life changer. The tank is a little heavy but i can live with that.
By SHERRY B.
Response from Inogen· May 28, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
