Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,951 reviews
InogenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 809 reviews with 4 stars · Clear filters
So far so good. Weight of the mobile unit approximately 5 pounds a bit too heavy for this old man.
By SALVADOR
Response from Inogen· Sep 24, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
I worked with Frank who was very friendly, knowledgeable and very thorough. He kept me advised of the status of my order. So far I am happy with the performance of the Inogen although I have had 2 instances of the machine shutting off and giving me an error message. It has not happened recently. It is much easier and lighter to carry than a tank. It will make travel easier.
By Susan G.
Response from Inogen· Sep 16, 2024
Thank you for reaching out, we appreciate your feedback! We’d like to learn more about your specific situation and make things right. You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Very easy to use and carry. Very lightweight. Only problem I have is battery does not have a very long life runs out quickly.
By Michael C.
Response from Inogen· Sep 11, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Great organization to work with .My daughter works with hospice and made the. calls in my behave . All was taken care in a fast professional manner, reasonably rental cost . Thank you
By Linda L.
Response from Inogen· Sep 7, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Though hugely expensive, I have bern pleased. The device is quiet enough that I do not feel like I'm sleeping next to Darth Vader.
By Wanda
Response from Inogen· Aug 26, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
I am have issues with the battery pack coming off and now I am not getting role air out of it like when I first bought it
By Dale S.
Response from Inogen· Aug 26, 2024
Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours, Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
I love the performance of the unit, however it’s a little heavier than I expected. The strap is somewhat uncomfortable. I will certainly recommend.
By Mary L.
Response from Inogen· Aug 21, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Had a little problem when machine first came with battery not charging but was resolved quickly. Little heavier than I thought but not so bad I can’t handle it. Great for walking places. Not so great if I’m having to clean house or do my volunteer work. Haven’t had it long and am sure I’ll work the kinks out
By Nell Taylor unsure of D.
Response from Inogen· Aug 12, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
